Terms of Service

What Our Portable Sanitation Service Covers

Last updated: November 2026

These terms apply to portable restroom, handwashing, shower trailer, delivery, pickup, cleaning, and waste service that we agree to provide. Your estimate or service confirmation identifies the equipment, location, service dates, and planned visits. Work not listed there such as extra units, added cleanings, utility connections, site preparation, or repairs is outside the agreed scope unless we approve it separately in writing.

Customers must provide safe access, accurate site details, and any required permissions. Construction customers remain responsible for workplace sanitation obligations under OSHA 29 CFR 1926.51.

Accessible units and routes should follow applicable 2010 ADA Standards. Texas Administrative Code Chapter 210, Texas Water Code discharge requirements, and TCEQ waste transporter rules may apply to waste handling and disposal.

Event organizers are responsible for local permits and required restroom counts and placement. City of Abilene Development Services, TDLR, and other authorities may impose additional requirements.

We do not provide permitting, compliance certification, or unlisted site work unless separately agreed.

Arranging, Changing, OR Cancelling Service

We schedule delivery, servicing, and pickup with you and confirm the agreed dates, location, equipment, and access details. Please give us accurate site information and tell us about gates, restricted hours, uneven ground, overhead obstructions, or other conditions that could affect a visit. Any required notice for cancellation or schedule changes will be stated in your estimate, service confirmation, or separate agreement; ask us to confirm the applicable terms before booking.

Contact us as soon as possible to request a change. A request is not approved until we confirm it.

Changes to unit quantities, service frequency, dates, placement, or site conditions may affect availability and charges. We will explain any proposed adjustment and obtain your approval before treating it as added work.

Weather, unsafe access, equipment availability, or circumstances outside our reasonable control may require a revised schedule. If we cannot safely complete a scheduled visit, we will contact you to discuss next steps. Cancellation charges, if any, depend on the written terms for your booking.

Quotes, Charges, and Payment

An estimate describes the services and equipment discussed, the service period, and the charges known at the time it is prepared. It is not a final agreement until you approve it and we confirm the booking.

The quoted amount may depend on the unit count, delivery location, service frequency, access conditions, and any extra work you request. Taxes or other applicable charges will be shown where required.

Payment timing and accepted payment arrangements will be stated in your estimate, invoice, or service confirmation. Please pay according to those written terms.

If you ask for work beyond the approved scope, we will describe any additional charge and obtain your approval before proceeding, except where immediate action is reasonably needed to address a safety concern. If a site condition differs from the information provided and changes the work required, we will contact you about the effect on cost or schedule. Questions about an invoice should be raised promptly so we can review the details with you.

Equipment Condition and Service Concerns

We aim to deliver the equipment and perform the visits described in your service confirmation. These terms do not create a separate workmanship warranty, fixed coverage period, or guarantee beyond any written commitment we specifically provide for your booking. If you believe a unit was damaged during delivery or a scheduled service was missed, contact us promptly with the service location and a description of the concern so we can review it.

Coverage does not extend to problems caused by misuse, vandalism, unauthorized movement, unsafe or blocked access, failure to follow care instructions, or conditions that existed before delivery. We are not responsible for damage caused by other contractors, guests, or site conditions beyond our control.

Any remedy or replacement must be agreed with us in writing and may depend on inspection and availability. Nothing in this section removes rights or protections that cannot be limited under applicable law. Specific written terms for a particular order control if they expressly provide different coverage.

Responsibility for Losses and Site Risks

To the extent permitted by law, our responsibility for a claim arising from a service is limited to the amount paid for the specific service giving rise to that claim. We are not responsible for pre-existing site conditions, inaccurate information supplied by the customer, blocked or unsafe access, or damage caused by others.

We are also not responsible for indirect or consequential losses where the law allows those limits. Nothing here limits liability that cannot legally be limited.

Customers remain responsible for site safety, required permits, restroom counts and placement, and compliance duties that apply to their project or event. OSHA 29 CFR 1926.51 addresses construction sanitation; the 2010 ADA Standards address accessible routes and restrooms.

Texas Administrative Code Chapter 210, Texas Water Code wastewater discharge requirements, and TCEQ waste transporter rules may apply to relevant work. These references do not mean we provide legal advice or certify a site’s compliance.

Local requirements should be confirmed with the appropriate authority, including the City of Abilene when relevant.

Questions About These Service Terms

For questions about these terms or a booking, contact Portable Sanitation Services by phone at (512) 566-1992 or email contact@portablesanitationservices.com. You may also write to 4338 Southwest Drive, Suite 102, Abilene, Texas 79606, United States. Please include your name, service address, and estimate or invoice details so we can identify the relevant arrangement.

These terms apply alongside the written estimate, service confirmation, or separate agreement for your order. If a written order contains a specific term that conflicts with these general terms, the specific written term applies to that order.

We may update these terms from time to time. Updates will be posted where these terms are made available and will apply to future bookings after the revised terms take effect.

We will communicate material changes through an appropriate notice when required. A change does not alter an existing booking unless you and we agree to it or the law requires otherwise.